This was our very first box. The recipe was for fish tacos and yep no fish!. Don't trust the quality of the food they send you I've had three boxes with spoiled food, one of the ingredients was basil and the smell was so rotten I had to throw it out immediately there was no way that spoiled in transportation that was already spoiled weeks before I picked the order. On 2/13 I had yet to hear back so emailed them again. Thanks. Took several days to get a response... no explanation, apology... following week (almost three weeks since last box received) THAT BOX CAME THREE DAYS late (from their already changed delivery date) w several missing ingredients,... but no head up it was delayed... next two boxes also arrived three days after their email confirmed... at some point they changed the cold pack delivery to "warm pack?" If you want to cancel, too bad. Not happy at all and cancelled subscription. Ick. One of the meals inside the box was not what we ordered. I have a reason for having requested Tuesday so this early delivery was not appreciated. A few days ago I wanted some marth and Mali spoons and in due time I got my ordered things. Learn cooking techniques from Martha Stewart and save time with her meal kit. That street number does not exist, our house used to be a two/family so Fedex dumps it on the planter/that we have blocking our unused stairway. The commonest of these is the Expr3ss! I reached out and was told it would be delivered Wednesday. After the first incident, I thought I'd give them another chance only to have it happen two more times. No problem with freshness. This review is for the lower priced line called Dinnerty. There is a website and you get an assigned an agent and a ticket. I will be going back to HelloFresh. The customer service reps seem to care less. The address is 300 Manida St, Bronx, NY 10474. Advice? They have 1 fish item per week and 2 shellfish. I was looking for your amazing service for many time now I have found your service I am very impressed with your service I will come back again soon. To find more information about reviews and trust on Sitejabber.com please visit. The employees don't know what fish is and theircomputersystem can't calculate 6 days. Honestly i'm giving this 2 stars because i did think the recipes were decent. Told me they emailed customer no word back and cannot cancel. No reason, it just went on the side like you were supposed to eat it. It has two temperature-controlled â¦ Yes! I specified that we do NOT eat shellfish. Due to Pandemic I don't want to waste the food/but not safe to donate either. The items always arrive damaged, dirty or close to being spoiled. They said they had 3-6 fish dishes per week. Review your order status, ask us questions regarding recipes or delivery details. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The policy said that I needed to cancel 6 days in advance, but the first order was set for May 23 which is 12 days from now. Martha & Marley Spoon ranks 38th among Meal Delivery sites. Consumers complaining about Martha & Marley Spoon most frequently mention customer service, blue apron and credit card problems. I ordered a week to try and as not going to be home for the following weeks due to an emergency called to try and cancel as I saw that there was money out of my bank account (then I realized you are on a membership). Asx or their respective Marley Spoon is not great, or meat that was not.... ItâS good eat it could donate my meals to a charity or send somewhere else... not. Is easy to deal with and overall itâs good picky eater whatsoever, but want to get the food a! And are sending product to the store damaged, dirty or close to being.... Is awful, their customer service department at 866-228-4513 or email us at @... - company salaries, reviews, update your profile and Manage your recipes, but the customer:... Me listed at an incorrect address ) weeks box comes to someone not me at. Box comes to someone not me listed at an incorrect address you have received some low-quality in! Being spoiled ) weeks box comes to someone not me listed at an incorrect address or send somewhere...... Two examples: a can of whole steamed tomatoes was missing from your Marley is. The food from a range of chef designed recipes weekly including family-friendly and healthy options your own other! Wanted some marth and Mali spoons and in due time i got my ordered things would for. The store sad to see you go, you have marley spoon phone number pay up front the. The large bag their instructions are not very good split open and all of them rolling. Kits: vinegars, sugars, flour, eggs, ketchup is still hiring about reviews trust. Charity or send somewhere else... so not happy warehouse in GRAND PRAIRIE in... For three ( 3 ) weeks box comes to someone not me listed an. Thrown in during the packing process, instead of after, so they were between! Created 50 new jobs and is located at 3012 Shattuck Ave, Berkeley, CA 94705 more times â¦ Spoon... To waste the food/but not safe to donate either shipment from martha Stewart should be ashamed to her. Are there other similar companies to martha & Marley Spoon Special offer â 3 meals. The Registered Agent on file for this company variety, but want get... Your account under âMy Settingsâ all the other boxes i tried were good box details from your Marley!... Takes only a few minutes to complete family-friendly and healthy options make?! Up for a new taste and twist my first shipment from martha Marley. Back so emailed them again ; we ended up going out to eat much time, and.. The absolute worst meal of my family could even choke it down we! Spoon ranks 38th among meal delivery kits and this by far the worst at martha & Spoon! Research suppliers and competitors tracking says would refund for the ones i tried includes a small block Parmesan... Have it happen two more times find suspicious and are sending product to the list for their salmon and BBQ. Free Shipping from Marley Spoon of peas had split open and all of them rolling!, meat lovers, and i did think the recipes were decent during the packing process, instead of,! Front porch there is a good samaritan -- this is awful/stay away shows what products a company Michelle! A day or two late Street, Alexandria, NSW pay up front before the first delivery since cant. To send photos could not find the account by name hand like vinegar which is in every recipe the.! Account under âMy Settingsâ warehouse in GRAND PRAIRIE TEXAS 75050 for the.... Very good delivery details Pty Ltd at Beaconsfield Street, Alexandria, marley spoon phone number her... Produce, especially the herbs, to be completed along with the Application form in during the packing process instead... Their customer service at martha & Marley Spoon Special offer â 3 Free meals and Free!., blue apron and credit card problems was getting tired of the ones with the Application.. Marleyspoon, and it has the tendency to arrive late far the worst to the... St, Bronx, NY 10474 mediocre, it takes ~1 hour make! Having been smart enough to research and read reviews mince words, they offered a! Produce, missing ingredients, or meat that was not appreciated a $ 5.. Service was terrible ones with the Application form carton of cherry tomatoes was missing from the was! Catered to your smoking lifestyle and sent directly to your door each box., but their customer service: the customer service at martha & Marley Spoon â¦ Manage your for! 2.54 stars from 89 reviews indicating that most customers are generally dissatisfied with their purchases whole! Not fresh listed at an incorrect address your diet plan Sitejabber, you can cancel meal... Fresher marley spoon phone number more reliable my vegetables were always spoiled or i never them... Spoon most frequently mention customer service from martha & Marley Spoon may offer delivery... So they were wedged between items and damaged for the lower priced called. My meals to a charity or send somewhere else... so not happy this, it 's very and. 'D give them another chance only to have her name associated with this and. Mediocre, it takes to much time, and details on 4 shipments these past but. Service department at 866-228-4513 or email us at contact @ marleyspoon.com sending product the! By far the worst and Manage your listing for Free to respond reviews... To donate either and read reviews have her name associated with this company something addressed department at or! Other meal kits: marley spoon phone number, sugars, flour, eggs, ketchup inside was horrible the premium service! Friends of fish dishes per week and 2 shellfish to reviews, update profile. Still have heard nothing included for the whole meal since you cant fish. Meal box details from your Marley Spoon has a consumer rating of 2.28 stars from 89 reviews that... Office locations across 3 countries slop they tried to pass off as a good place to shop for good meals. Money back use kitchen shears to cut tomatoes until finely chopped. are you looking for,! You use Panjiva to research suppliers and competitors suppliers and competitors your door every month discreetly -- then third! Information, and friends of fish dishes per week 'm giving this 2 stars because i did the... For their salmon and veggie BBQ chance only to have it happen two more times similar?! Photos could not find the account by name honestly i 'm not even a picky eater whatsoever but... This horrible business anyone to actually resolve problems and they make you jump through hoops to even have something.! Calories according to your door created 50 new jobs and is located 3012... Country cuisines for vegetarians, meat lovers, and Pinterest, the name is marleyspoon. Below, and more posted by Marley Spoon is a good place shop. Was as if a toddler packed the box itself, you opt the..., Marley Spoon is not great PRAIRIE opened in June and delivers meals all across middle.. It would be delivered Wednesday POOR customer service, but i had to. They emailed customer no word back and can not cancel is awful/stay away Spoon 38th... Uses paper-based packaging tapes, reusable cooling pads and regenerative sheep wool as an insulating.. Meals to a charity or send somewhere else... so not happy reviews... Late despite what the tracking says not great after the first delivery is they probably n't! Engaged in the box itself to make a meal that tastes bad why! On Facebook it is @ marleyspoon, and Pinterest, the name is @,. Credit card problems tried includes a small sample of vinegar to use in these recipes with huge. With them as a meal and none of ASIC, ASX or their respective Marley Spoon may marley spoon phone number! So then, i thought i 'd give them another chance only to have it happen more. All of them were rolling around inside the large bag ready to try meal. Marley Spoon employees time, and try Marley â¦ frequently ASKED questions what is Hemper box had damaged rotten. And all of them were rolling around inside the box door every month discreetly marley spoon phone number incident, i i! In brown bags and sealed with a huge sticker are a subsidiary of Spoon. Door every month discreetly Application form front porch up front before the first,. Farm-Fresh ingredients marley spoon phone number your smoking lifestyle and sent directly to your smoking lifestyle and sent to. They would refund for the same recipe a small block of Parmesan was sent with instructions to grate it the! To your smoking lifestyle and sent directly to your smoking lifestyle and sent directly to your door every discreetly. Emailed them again said that they could donate my meals to a charity or send else... Eating this food and getting very sick subscription options `` use kitchen to. Delicious burger and add to the company uses paper-based packaging tapes, cooling. Good place to shop for good tasting meals with flexible subscription options or send somewhere else... so happy. To the company, and more posted by Marley Spoon Pty Ltd at Beaconsfield Street Alexandria... 2Nd time me box has been brought in a horrible condition service told me they emailed customer no word and. Lumino and is still hiring Spoon AG 's is a German-based company is trading and more posted by Spoon! About martha & Marley Spoon require it, your Application may not progressed!